Privacy Policy — RexPlay.store

Last updated: August 2, 2026

RexPlay operates this store and website, including the data, content, features, tools, products, and services necessary to provide you, the customer, with a shopping experience for interactive cat toys and related accessories.

RexPlay is powered by Shopify, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our store, or when you communicate with us through any other means.

By accessing or using our store, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and protect your personal information.

Personal Information We Collect

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you.

Depending on how you interact with our store, we may collect or process the following categories of personal information:

• Contact information, such as your name, shipping address, billing address, telephone number, and email address.
• Payment information, such as your payment method, payment confirmation, and transaction details.
• Order information, such as products viewed, added to your cart, purchased, returned, or canceled.
• Communications with us, such as messages sent by email or through contact forms.
• Device information, such as your IP address, browser, network connection, and technical identifiers.
• Usage information, such as pages visited, products viewed, browsing time, and interactions with our store.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you make a purchase, create an account, contact us, or complete a form.
• Automatically through our store using cookies, pixels, analytics tools, and similar technologies.
• From service providers such as Shopify, payment gateways, shipping companies, customer support tools, analytics providers, and marketing platforms.
• From authorized partners or third parties when necessary to operate our store.

How We Use Your Personal Information

We use your personal information for the following purposes:

Processing Orders and Providing Our Services

We use your information to process payments, confirm orders, manage shipments, provide tracking numbers, respond to requests, process warranties, returns, or exchanges when applicable, and provide a safe shopping experience.

Customer Support

We use your information to respond to questions about products, materials, shipping times, warranties, orders, tracking, or any other inquiries related to RexPlay.

Marketing and Advertising

We may use your information to send promotional communications, display personalized advertisements, recommend related products, and inform you about new releases, offers, or collections.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our messages.

Security and Fraud Prevention

We may use your information to verify payments, detect suspicious orders, prevent fraud, protect our store, enforce our policies, and prevent abuse related to warranties, returns, or promotions.

Legal Compliance

We may use your information to comply with legal obligations, respond to valid requests from authorities, resolve disputes, and enforce our terms, purchasing policies, Privacy Policy, warranty policy, or return policy.

How We Disclose Personal Information

We may share your personal information with third parties when necessary to operate our store, including:

• Shopify, as our e-commerce platform.
• Payment gateways and payment processors.
• Shipping and logistics companies.
• Email marketing, analytics, advertising, and customer support tools.
• Service providers that help us manage orders, support, storage, security, or marketing.
• Government authorities or legal entities when required by law.

We do not directly sell your personal information. However, certain advertising or analytics tools may use browsing information to display personalized advertisements in accordance with applicable laws.

Our Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information related to your access to and use of our store to help us operate, improve, and protect our services.

Information you provide through our store may be transmitted to and processed by Shopify and third parties located in countries other than your own. To learn more about how Shopify processes your information, you may review Shopify’s Privacy Policy.

Cookies and Similar Technologies

RexPlay may use cookies, pixels, and similar technologies to:

• Remember products you have viewed or added to your cart.
• Improve navigation.
• Measure the performance of our store.
• Analyze purchasing behavior.
• Display personalized advertisements.
• Improve our campaigns and user experience.

You may configure your browser to reject cookies, although some features of the store may not function properly as a result.

Third-Party Websites and Links

Our store may include links to external platforms, social media networks, payment gateways, or other third-party websites. We are not responsible for the privacy practices, security, or content of websites that we do not control.

Children’s Data

Our store is not intended for minors. We do not knowingly collect personal information from minors as defined by applicable law.

If you are a parent or legal guardian and believe that a minor has provided us with personal information, you may contact us to request its deletion.

Information Security and Retention

We take reasonable measures to protect your personal information. However, no data transmission or storage system is completely secure.

We retain your information for as long as necessary to process orders, provide support, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Your Rights and Choices

Depending on where you reside, you may have the right to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request a copy of your data.
• Object to the use of your information for certain advertising purposes.
• Unsubscribe from promotional emails.

We may need to verify your identity before processing a request.

International Transfers

We may transfer, store, or process your personal information outside the country where you reside, particularly when we use providers such as Shopify, payment gateways, email tools, advertising platforms, analytics services, or customer support providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, products, tools, legal obligations, or operational needs.

We will publish the updated version in our store and revise the “Last updated” date when appropriate.

Contact

If you have questions about this Privacy Policy or wish to exercise any of your rights, you may contact us at:

RexPlay
Email: universo3506@gmail.com
Phone: +591 72682162