Terms of service


Terms of Service — 

RexPlay.store

Last updated: August 2, 2026

Overview

Welcome to RexPlay. The terms “we,” “us,” and “our” refer to RexPlay. RexPlay operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a shopping experience for interactive cat gloves and related accessories.

RexPlay is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with the policies referenced herein, describe your rights and responsibilities when using our store.

Please read these Terms of Service carefully, as they include important information regarding your legal rights, purchasing conditions, shipping, warranties, returns, and limitations of liability.

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are of legal age in your place of residence or that you have authorization from your parent or legal guardian to use our Services.

To complete a purchase, we may request information such as your name, email address, telephone number, shipping address, billing address, and payment information. You represent that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your login credentials and for all activity conducted through your account.

Section 2 — Our Products

RexPlay sells interactive cat gloves, interchangeable accessories such as feathers and catnip attachments, and related products.

We make every effort to represent our products accurately. However, product colors, plush tones, finishes, sizes, or overall appearance may vary slightly depending on the screen, lighting, device, visual settings, or manufacturing batch.

We do not guarantee that the appearance, color, or perception of the product will be identical to what is shown in photographs, videos, or renderings displayed in our store.

All product descriptions, prices, images, and availability are subject to change without notice. We reserve the right to modify, update, or discontinue any product at any time.

Section 3 — Orders

By placing an order with RexPlay, you are making an offer to purchase. We reserve the right to accept or reject any order for reasons including suspected fraud, pricing errors, lack of stock, incomplete information, an incorrect address, or failure to comply with our policies.

Your order is not considered accepted until we confirm that it is being processed. Payment must be received and validated before the order is prepared or shipped.

Your purchases are eligible for return, exchange, or warranty coverage only in accordance with our Refund, Warranty, and Returns Policy.

You represent that your purchases are for personal or household use and not for commercial resale, unauthorized distribution, or export.

Section 4 — Prices, Promotions, and Billing

Prices, discounts, promotions, coupons, and offers are subject to change without notice.

The price charged will be the price in effect at the time the order is placed and will appear in your purchase confirmation.

Unless expressly stated otherwise, published prices do not include taxes, customs duties, bank fees, import charges, or other external costs that may apply depending on your country, payment method, or financial institution.

We reserve the right to cancel orders in cases of an obvious pricing error, abusive coupon use, fraudulent activity, or attempted manipulation of promotions.

Section 5 — Shipping and Delivery

Delivery times are estimates and are not guaranteed. They may vary based on location, season, logistics availability, carrier delays, customs procedures, public holidays, weather, high demand, or events beyond our control.

We are not responsible for delays caused by carriers, customs authorities, incorrect addresses, incomplete information, the customer’s absence at the time of delivery, or failure to collect the order from a delivery point.

The customer is responsible for providing a correct, complete, and accessible address. If an order is delayed, returned, lost, or cannot be delivered due to incorrect information provided by the customer, RexPlay will not be required to issue a refund.

Section 6 — Warranty, Exchanges, and Returns

Returns, exchanges, and warranty claims will be processed only in accordance with our Refund, Warranty, and Returns Policy.

To request warranty coverage, the customer must provide clear evidence of the issue, proof of purchase, and contact our support team within the specified period.

The warranty applies only to manufacturing defects or verifiable damage upon arrival. It does not cover damage caused by use, normal wear and tear, contact with water, moisture, chemicals, detergents, impacts, scratches, improper handling, alterations, loss of the product, or improper care.

We reserve the right to reject warranty or return requests that involve insufficient evidence, misuse, tampering, policy abuse, or failure to comply with the established conditions.

Section 7 — Intellectual Property

Our Services, including our brand, text, images, graphics, videos, audio, designs, page structure, advertising content, and proprietary visual elements, are owned by RexPlay, its affiliates, suppliers, or licensors and are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, exploit, publish, transmit, or use any RexPlay material without our prior written consent.

Section 8 — Optional Tools

We may provide you with access to third-party tools, applications, or features over which we have no control or oversight.

Your use of such tools is at your own risk and discretion. We are not responsible for failures, errors, interruptions, damages, or consequences arising from the use of external services.

Section 9 — Third-Party Links

Our store may contain links to websites, payment gateways, social media networks, third-party platforms, or external tools.

We are not responsible for the content, availability, policies, privacy practices, products, or services offered by third parties.

Section 10 — Relationship with Shopify

RexPlay is powered by Shopify. However, all sales and purchases made through our store are transactions directly between you and RexPlay.

Shopify is not responsible for products, orders, shipments, warranties, returns, promotions, or transactions between you and RexPlay.

Section 11 — Privacy Policy

All personal information we collect is governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and accepted how we collect, use, and process your personal information.

Section 12 — Comments, Reviews, and Submitted Content

If you submit ideas, suggestions, comments, reviews, photographs, videos, testimonials, or any other content related to our products, you grant us a worldwide, royalty-free, non-exclusive, and transferable license to use, reproduce, publish, modify, and distribute that content for commercial, advertising, or promotional purposes.

We reserve the right to edit, reject, or remove comments, reviews, or content that we consider false, offensive, misleading, illegal, abusive, or contrary to our policies.

Section 13 — Errors, Inaccuracies, and Omissions

From time to time, our store may contain typographical errors, inaccuracies, or omissions, including information relating to prices, promotions, availability, shipping times, descriptions, images, or product features.

We reserve the right to correct any error, update information, cancel orders, or modify content at any time without prior notice.

Section 14 — Prohibited Uses

You are prohibited from using our Services for:

  • Illegal or fraudulent activities.
  • Infringing intellectual property rights.
  • Providing false, misleading, or incomplete information.
  • Placing orders with the intent to commit fraud, abuse warranty coverage, or misuse promotions.
  • Attempting to gain unauthorized access to systems, accounts, or data.
  • Transmitting spam, malware, viruses, or harmful code.
  • Manipulating reviews, prices, discounts, or purchasing processes.
  • Reselling products without authorization.

Section 15 — Automated Agents

No automated agent may access our Services without clearly identifying itself and complying with our policies.

We reserve the right to block, limit, or restrict access by automated agents when they affect the security, availability, operation, or integrity of our Services.

Section 16 — Termination

We may terminate this agreement, cancel orders, suspend accounts, or restrict your access to the Services at any time, without prior notice, if we believe that you have violated these Terms or our policies.

Section 17 — Disclaimer of Warranties

The Services and products are provided “as is” and “as available,” except for the warranties expressly established in our policies.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or that the products will meet all of your subjective expectations.

Section 18 — Limitation of Liability

To the maximum extent permitted by law, RexPlay will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from the use of our Services or products.

Our maximum liability, where applicable, will be limited to the amount paid for the product that is the subject of the claim.

Section 19 — Indemnification

You agree to indemnify and hold harmless RexPlay, Shopify, and their affiliates, suppliers, employees, collaborators, and partners from and against any claim, damage, loss, liability, or expense arising from your violation of these Terms, violation of applicable laws, or infringement of third-party rights.

Section 20 — Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

Section 21 — Waiver and Entire Agreement

These Terms, together with the policies published in our store, constitute the entire agreement between you and RexPlay regarding your use of our Services.

Section 22 — Assignment

You may not assign or transfer this agreement without our prior written consent.

Section 23 — Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to RexPlay’s operations and the appropriate jurisdiction based on the store’s operating address, without prejudice to any mandatory consumer rights that may apply based on the consumer’s place of residence.

Section 24 — Changes to the Terms of Service

We reserve the right to update, modify, or replace these Terms at any time.

Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

Section 25 — Contact Information

Questions regarding these Terms of Service should be sent to:

RexPlay
Email: universo3506@gmail.com
Phone: +591 72682162
Business Address: 1209 Mountain Road Pl NE, Suite R, Albuquerque, New Mexico 87110, United States

Do not send any products or returns to this address without prior written authorization.